Welcome to Amethyst Alora. These Terms and Conditions (“Terms”) govern your use of our website and purchases of our exquisite global fashion dresses. By accessing our site or placing an order, you agree to these Terms. We reserve the right to update them; continued use implies acceptance.

Use of Website

You may browse and purchase dresses for personal, non-commercial use. Do not misuse the site (e.g., no hacking, scraping, or unauthorized copying). We provide the site “as is” without warranties.

Orders and Payment

• Orders are offers to purchase; we accept or reject at our discretion.

• Prices exclude taxes/shipping; shown in INR.

• Payments via secure gateways (e.g., Razorpay, PayU). Full payment required upfront.

• Prices may change without notice; order confirmation is binding.

Shipping and Delivery

• We offer lightning-fast 3-hour delivery within Delhi NCR for orders placed before 4 PM on business days (Mon-Sat).

• Standard delivery: 3-7 days across India, 7-21 days internationally.

• Free shipping on orders over ₹3,000 in India (Delhi NCR orders over ₹1,500 qualify for free 3-hour delivery).

• Risk transfers on dispatch; track your order via provided link.

• Delays due to traffic, weather, carriers, or customs beyond our control are not our liability.

Returns and Refunds

• 7-day return window for unworn, unwashed dresses with original tags and packaging intact.

• Return shipping is customer-paid, unless the item is defective or incorrectly shipped.

• Refunds processed within 7 business days of receiving the return, credited to your original payment method.

• No returns accepted on final sale items, personalized orders, or hygiene-related products (e.g., undergarments).

• Email support@[yourbrand].com with return requests, including order number and photos if applicable.

Intellectual Property

All content (images, designs) is our property or licensed. Personal use only; no reproduction without permission.

Limitation of Liability

We are not liable for indirect damages. Total liability capped at order value. Products comply with Indian standards.

Governing Law

These Terms governed by Indian law, with Delhi courts exclusive jurisdiction.

Contact

Questions? Email support@amethystalora.com